Payment

To secure your wedding date in advance a non-refundable deposit of £50.00 will be required with your initial booking. This is to be made by bank transfer and will be deducted from your wedding day costs. Until receipt of this deposit, all bookings are provisional and your wedding date will only be held for 24 hours without the deposit.

Trial

Trials are to be carried out on a mutually convenient date and time to fit around current bookings and other commitments. These will take place at your home or another location of your choice around 8-12 weeks before your wedding day. It may occasionally be necessary to change the date of a trial that has already been agreed and every attempt will be made to sort out another date that is convenient for all concerned.

Before and after photographs will be taken for my own records at the time of the trial. These photographs are for my use only although you may wish take your own photographs at the trial too.

It is your responsibility to notify me of any health complaint, skin complaint or any known allergies or sensitivities to any cosmetic brand prior to the application of any makeup products. This also applies to any other member of your bridal party having makeup applied.

For any person having a makeup trial including the bride, a payment via bank transfer is to be made 6 weeks prior to the date of the trial. Lashes added on the day can be paid for in cash at the time of the trial.

If you would prefer to have a trial before securing your wedding date, this will be arranged for a lot sooner at a mutually convenient time and payment for the trial is to be made 6 weeks prior to the trial via bank transfer. Following the trial you will have 24 hours to confirm your wedding day booking, and pay the non-refundable deposit of £50.00 which is deducted from your final wedding day cost. If no confirmation is received within those 24 hours, it will be assumed that you no longer wish to book me for your wedding day. However I do strongly advise securing your date as soon as possible as I cannot guarantee that your date will still be available following your trial.

Following confirmation that you wish to book me for your wedding day an invoice will be sent to the email address you have provided me detailing your final wedding day balance and this is due to be paid 6 weeks prior to your wedding day. This payment is to be made by bank transfer.

Please note that I cannot accept any payment on the wedding day itself so if any members of your bridal party are paying for their own makeup, it is the bride’s responsibility to collect payment beforehand and forward that to me when the final balance is due.

If there are any additions to the services required an additional invoice will be issued as and when I am notified of these additions and payment for these will need to be made via bank transfer within 7 days from the date of the invoice.

If there are any less services required on the wedding day that have already been paid for (for instance if the number of people requiring makeup reduces for whatever reason) there are no refunds given in respect of that person.

If the services required changes between the booking and the final payment then a cancellation fee will be payable at the time of cancellation, for example if a bridesmaid cancels.

Once the balance has been settled in full, there are no refunds given. The only exception is if the wedding is cancelled by the venue (in which case a letter from the wedding venue confirming the same will be required) and I manage to fill the wedding date with another booking.

Bank Holiday bookings will incur an additional charge of £50.00 which is to be paid for at the same time as booking and paying the non-refundable deposit.

On The Day

I will arrive at the agreed location for the bridal preparation at the time arranged.

On the wedding day it may occasionally be necessary to deviate slightly from the original makeup products agreed at the trial. This could be as a result of a change in your skin tone, (for example after having a spray tan) or a change in your skin type (for example from oily to dry).

I have a strict no smoking policy and will not be required to work in a room where people are smoking.

Mileage

Costs include a 15 mile radius from DY4 0RW and back. Mileage after this is charged at 45p per mile. Parking, tolls, overnight stay expenses may be applicable depending on your location. These charges apply to both the trial and the wedding day.

Photography

I will take pictures on the wedding day of the finished makeup if time allows. These pictures may or may not be used on my website or on my other social media accounts such as Facebook, Twitter, Instagram and Pinterest or any other advertising that I undertake. If you object to photographs of you or your bridal party being used, then you will need to contact me in writing beforehand.

Cancellations by Rebecca Tromans

In the unlikely event that I am unable to attend your booking due to sickness, injury, personal emergency or any other circumstance beyond my control, I will endeavour to find a replacement makeup artist of a similar standard. This cannot, however, be guaranteed. If I am unable to find a replacement makeup artist, you will receive a full refund of monies paid, less the trial cost.

Cancellations By You

Once a deposit and booking form is received from you, I will reserve your wedding date in my diary.

Should you wish to cancel your booking, the following cancellation policy applies:

Cancellations six months or more before the wedding – loss of initial deposit.

Cancellations between three and six months of the wedding - 50% of the total amount of services indicated on the booking form will be payable less the deposit already paid.

Cancellations within 3 months of the wedding – payment in full for the services indicated on the booking form less the deposit already paid.